An illustration of the document we send within 24 hours of your call, so you can see the detail, the structure and the way we price. Yours would be about your business, with your numbers.
Everything we would build, everything we deliberately would not, what it connects to, how long it takes and exactly what it costs.
“Reception spends the morning on the phone chasing paperwork, and we have hundreds of patients who stopped coming halfway through a treatment plan. Nobody has time to ring them.”
Practice Manager · 6 practitioners, 2 sitesTwo problems, both of them admin. New patients arrive with nothing filled in, so the first ten minutes of a thirty-minute appointment is paperwork, and reception chases consent forms by phone the day before.
The second is bigger and quieter. You have patients who stopped partway through a plan, patients overdue for review, and cancellations that never rebooked. That list exists in Cliniko but nobody has the hours to work it.
You were clear that nothing clinical gets automated and nothing goes out under a practitioner's name without a human seeing it. The plan reflects that.
Numbers from your own figures on the call, not industry averages. These are the basis for the plan, so if any of them are wrong, tell us and the plan changes.
The recall side is where the money is. Intake is where the daily frustration is. This builds both, because they share the same plumbing.
One system in two halves, sitting on top of Cliniko. Nothing about how your practitioners work changes.
A link goes out when the appointment is booked. History, consent and current symptoms are collected, and written into the patient's Cliniko record before they arrive.
Anything in an intake response that should be seen sooner is flagged to a human immediately, rather than sitting in a form until the appointment.
Finds lapsed, overdue and never-rebooked patients on rules you set, and contacts them by SMS or email in your clinic's voice, at a pace you control.
One screen showing who has not completed intake, who has been contacted, who replied and who needs a person to call.
Listed as plainly as what is, because this is the part that quietly becomes an extra invoice elsewhere. None of the below is in the price. All of it can be quoted separately later.
We take your intake questions, your consent wording and your clinic's voice, and agree exactly what gets escalated to a person.
Intake, flagging, recall and the Cliniko connection. You see a working version at the end of week one.
It runs against real appointments and the real lapsed list without sending anything, so you can read every message it would have sent.
Intake switched on first, recall second at a volume you choose. Walkthrough for reception, documentation, accounts in your name.
From that point it is yours. You can extend it, hand it to another developer, or take it in-house. There is no licence and nothing stops working if you stop talking to us.
On a real plan, this is where your figure sits — one number for everything above, agreed before a line of code is written. We do not publish it on the samples, because a price list would mean pricing your business before we have spoken to you.
This number does not move. If the build takes longer than we estimated, that is our problem, not your invoice. If you want something added mid-build, we quote it separately and you decide — it never arrives as a surprise line item.
Ongoing is optional. After the included 30 days, hosting, AI usage, monitoring and improvements are a monthly if you want them. Cancel whenever you like; you keep the software either way.
That is the whole commitment. No workshops, no specification documents to review, no weekly status meetings.
Stated up front, because the ones nobody mentions are the ones that blow up a fixed price.
Same structure, different businesses — so you can see how the scope and the number move with the job.
One 30-minute call. A document like this within 24 hours, with your numbers and your fixed price. Free, and yours to keep whether you go ahead or not.
Get my plan & price →Figures are illustrative. The structure, the level of detail and the pricing approach are exactly what we send real clients. M3 — Brisbane & Vancouver.
Your plan, your numbers, within 24 hours. Free, whether you go ahead or not.
Get my plan & price →